செய்தி: மதிய உணவு இடைவேளை என விருப்பப்படி ஓய்வெடுத்த இந்தியன் ஓவர்சீஸ் வங்கி அலுவலர்கள்! வாடிக்கையாளர் முறையீட்டைத் தொடர்ந்து சேவையைத் தொடர்ந்தனர்!! செய்தியை முழுமையாக காண இங்கு அழுத்தவும்>>
IOB Complaint First Reply posted byThowfeeq (USA)[19 February 2011] IP: 96.*.*.* United States | Comment Reference Number: 2728
Just got a reply from the Chief Manager from IOB Central Office. It has been forwarded to the Regional Officer as well. I am still waiting for the replies or actions from the other people/top managements. We will see what they can reply. If not I am planning to give each one of them a call from here to explain further. The manager has to be shown the exit door and GO.
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Dear Sir/Madam
We acknowledge receipt of your mail dated 19.2.2011 and forwarded the same to the concerned Branch/RO/for early redressal.
We regret for the inconvenience caused.
Chief Manager/Customer Service Dept/Central Office
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செய்தி: மதிய உணவு இடைவேளை என விருப்பப்படி ஓய்வெடுத்த இந்தியன் ஓவர்சீஸ் வங்கி அலுவலர்கள்! வாடிக்கையாளர் முறையீட்டைத் தொடர்ந்து சேவையைத் தொடர்ந்தனர்!! செய்தியை முழுமையாக காண இங்கு அழுத்தவும்>>
IOB Complaint Filed posted byThowfeeq (USA)[19 February 2011] IP: 96.*.*.* United States | Comment Reference Number: 2711
I have filed a complaint with the top level management at IOB by emailing from their Chairman to the grievance cell. Following is the content. Hope they take some appropriate and positive action.
Email Subject :
================
About IOB Kayalpatnam Branch
Emails Sent To :
=================
Other public Grienvences Cell :
Dr. Shaik Abdul Khader : csd@iobnet.co.in v
Nodal Officer for Public Grievances at Central Office
Ms. Geeta P. Shetti : geetashetti@iobnet.co.in
Retail/Personal Banking
Dr. R. K. Mohanty : mdd@iobnet.co.in
Executive Director : akbansal@iobnet.co.in
Executive Director : nupurmitra@iobnet.co.in
Chairman & MD : cmd@iobnet.co.in
Email Content
==========
People of Kayalpatnam ( pincode: 628 204 ) have been facing extreme problems with the IOB Branch at Kayalpatnam
with the branch manager to low level staff. They are not at all Customer friendly and neglect the customer's concern.
The manager at the IOB Kayal does everything autocratically and doesn't heed to any of the concerns. This has been
going on for years now. The following is the news which was published on our hometown website.
Even though the news is in Tamil, the photographs are self evident from real.
http://www.kayalpatnam.com/shownews.asp?id=5681
Please take action against the manager and the staffs. If the branch manager behaves and manages properly, that will be the role model for the staffs but the case here is not at all acceptable.
If this goes like this we are planning to close the accounts in mass and move our accounts to other banks. Please treat
this as urgent and take appropriate action against the manager and bring some customer friendly manager to continue
your business. Hope you listen to us.
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