IP: 96.*.*.* United States

I have filed a complaint with the top level management at IOB by emailing from their Chairman to the grievance cell. Following is the content. Hope they take some appropriate and positive action.

Email Subject :
================
About IOB Kayalpatnam Branch

Emails Sent To :
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Other public Grienvences Cell :
Dr. Shaik Abdul Khader : csd@iobnet.co.in
v Nodal Officer for Public Grievances at Central Office
Ms. Geeta P. Shetti : geetashetti@iobnet.co.in

Retail/Personal Banking
Dr. R. K. Mohanty : mdd@iobnet.co.in

Executive Director : akbansal@iobnet.co.in
Executive Director : nupurmitra@iobnet.co.in
Chairman & MD : cmd@iobnet.co.in

Email Content
==========
People of Kayalpatnam ( pincode: 628 204 ) have been facing extreme problems with the IOB Branch at Kayalpatnam with the branch manager to low level staff. They are not at all Customer friendly and neglect the customer's concern.

The manager at the IOB Kayal does everything autocratically and doesn't heed to any of the concerns. This has been going on for years now. The following is the news which was published on our hometown website.

Even though the news is in Tamil, the photographs are self evident from real.

http://www.kayalpatnam.com/shownews.asp?id=5681

Please take action against the manager and the staffs. If the branch manager behaves and manages properly, that will be the role model for the staffs but the case here is not at all acceptable.

If this goes like this we are planning to close the accounts in mass and move our accounts to other banks. Please treat this as urgent and take appropriate action against the manager and bring some customer friendly manager to continue your business. Hope you listen to us.

Thanks